Privacy Policy
ARFA DIGITAL EDGE SOLUTIONS (“we,” “us,” or “our”), a proprietorship firm owned by TANVEER AHMAD, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://digipulse.co.in/.
1. INFORMATION WE COLLECT
We may collect personal and business information that you provide to us directly when you inquire about or purchase our services. This includes:
● Personal and Business Data: Your name, company name, email address, and phone number.
● Project Data: Information and login credentials related to your business that are necessary for us to perform our services (e.g., website backend access, social media account access).
● Payment Data: Your payment card or bank information, which is processed securely by our third-party payment gateway partners. We do not store full card details on our servers.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
● Prepare service proposals and agreements.
● Process and manage your projects and payments.
● Communicate with you regarding your project, or inquiries, and for customer support.
● Deliver the digital marketing services you have purchased.
● Improve our website and service offerings.
3. INFORMATION SHARING
We do not sell or trade your personal or business information. We may share your information with trusted third parties only to the extent necessary to provide our services, such as:
● Payment Processors: To securely process your payments.
● Third-Party Tools: With analytics or marketing software providers (e.g., Google Analytics) that help us deliver our services.
● We may also disclose your information if required by law.
4. DATA SECURITY & CONFIDENTIALITY
We implement appropriate administrative and technical security measures to protect your information. All sensitive project-related information shared with us is treated as confidential and is used solely for the purpose of delivering the agreed-upon services.
5. DATA RETENTION
We will retain your information for as long as is necessary to fulfill the purposes set out in this Privacy Policy and to comply with our legal and business obligations.
6. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
DIGIPULSE
Proprietor: TANVEER AHMAD
Ahmad House, Turhatoli,
Danapur, Patna, Bihar – 801503, India
Email: support@digipulse.co.in
Phone: +91 – 9939722737
6. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
ARFA DIGITAL EDGE SOLUTIONS
Proprietor: TANVEER AHMAD
Raj Nagar Bailey Road
Patna – 800014, India
Email: support@digipulse.co.in
Phone: +91 – 9939722737
This Privacy Policy explains how DigiPulse Limited (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our products, websites, and services (collectively referred to as “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use DigiPulse’s Services.
1. Scope of This Policy
This Privacy Policy applies to all users in India who:
● Visit our website, dashboard, or mobile application.
● Engage with DigiPulse through WhatsApp, email, or any marketing/sales communication.
● Use our WhatsApp Business API services or related digital solutions.
2. Information We Collect
a. Information Provided by You
We collect personal information when you register, contact us, or use our Services, such as:
● Full name
● Mobile number
● Email address
● Business name
● Billing or GST details
Payment details (processed securely through third-party gateways)
We do not collect or store any sensitive personal information such as passwords, Aadhaar numbers, or biometric data.
b. Information Collected Automatically
When you access our Services, we may automatically collect:
● Device details (type, OS, browser)
● IP address and approximate location
● Usage logs and analytics (pages visited, actions taken)
● Cookies and session data for improving functionality
● Cookies can be disabled via your browser settings, but doing so may affect certain features.
3. Use of Your Information
We use your personal data to:
● Create and manage your account
● Provide and improve our Services
● Send alerts, notifications, and updates related to your account
● Respond to support requests and inquiries
● Prevent fraud, misuse, or unauthorized access
● Comply with applicable Indian laws and government regulations
● We may also use your information for marketing communications (with your consent), which you can opt out of anytime.
4. Sharing of Information
We do not sell or rent your personal information to any third parties.
However, we may share limited information:
● With trusted service providers (e.g., payment gateways, hosting partners, analytics tools) who help us operate the business.
● With government authorities if required under Indian law (for example, for investigations or compliance).
● During a merger, acquisition, or business transfer, where data may be transferred to the new entity under the same privacy standards.
● All third-party partners are required to follow strict data protection standards.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including encryption, secure servers, and access controls.
While we take all reasonable precautions, please note that no online platform is 100% secure, and you share your information at your own risk.
6. Data Retention
We retain your information only as long as necessary to provide our Services or comply with legal obligations.
After your account becomes inactive or is terminated, your data may be deleted or anonymized within 36 months, unless retention is required for compliance or dispute resolution.
7. Your Rights
Under Indian law, you have the right to:
● Access your personal data
● Correct inaccurate or incomplete information
● Withdraw consent for marketing communication
● Request deletion of your account and data
● To exercise these rights, contact us at support@digipulse.co.in
.
We will process such requests in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
8. Children’s Privacy
Our Services are not intended for individuals below 18 years of age.
We do not knowingly collect data from minors. If we learn that we have collected personal information from a minor, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or our operations.
Revised versions will be posted on our website with an updated date. Continued use of the Services after updates implies your acceptance of the new terms.
10. Contact Us
If you have any questions, complaints, or concerns regarding this Privacy Policy or data handling practices, please contact:
DigiPulse Technologies Private Limited
Email: support@digipulse.in
Website: https://www.digipulse.co.in
Registered Office: Patna, Bihar, India
Welcome to DigiPulse (“Company,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, dashboard, mobile applications, and related digital services (collectively referred to as “Services”).
By accessing or using our Services, you agree to comply with these Terms. If you do not agree, you must stop using our Services immediately.
1. Company Information
Legal Name: DigiPulse
Registered Office: Patna, Bihar, India
Website: https://www.digipulse.co.in
Email: support@digipulse.co.in
2. Eligibility
By using our Services, you represent that:
You are at least 18 years old and capable of entering into a legally binding agreement under Indian law.
You are using the Services for lawful business or personal purposes.
3. Services Offered
DigiPulse provides digital communication and automation tools, including but not limited to:
WhatsApp Business API solutions
WhatsApp marketing automation
Digital marketing and CRM tools
Subscription-based software and technical support
We may modify, add, or discontinue features at any time without prior notice.
4. Account Registration
To access certain features, you may need to register for an account and provide accurate details.
You are responsible for:
Maintaining confidentiality of your account credentials.
All activity under your account.
If you suspect unauthorized access, please contact support@digipulse.co.in
immediately.
5. Payments & Billing
All payments must be made online through our approved payment gateway(s).
All prices are in INR (Indian Rupees) and subject to applicable taxes.
DigiPulse reserves the right to modify prices and billing terms with prior notice.
Invoices are automatically generated after each successful transaction.
Refund Policy
Payments once made are non-refundable, except in cases of:
Duplicate payment or gateway error.
Failure of service activation due to a verified issue from our end.
Refund requests must be submitted to support@digipulse.co.in
within 7 working days of the transaction, along with payment proof.
Approved refunds will be processed within 7–10 business days to the original payment method.
6. Use of Services
You agree not to:
Use our Services for spam, fraud, or illegal purposes.
Violate WhatsApp, Meta, or third-party terms.
Reverse engineer, copy, or resell our software or APIs without written consent.
Interfere with our servers or network security.
Violation of these terms may lead to suspension or termination of your account without refund.
7. Intellectual Property
All content, software, designs, and trademarks associated with DigiPulse are the property of DigiPulse.
You are granted a limited, non-transferable license to use the Services for your internal business purposes only.
You may not reproduce, modify, or distribute any part of our Services without written approval.
8. Privacy & Data Protection
Your use of our Services is governed by our Privacy Policy, available at:
👉 https://www.digipulse.co.in/privacy-policy
By using our Services, you consent to the collection and use of your data as described therein.
9. Service Availability
We strive to provide uninterrupted access to our Services, but we do not guarantee:
Continuous or error-free operation.
Uninterrupted uptime, as maintenance or system upgrades may occur.
DigiPulse is not liable for any loss resulting from downtime, maintenance, or external disruptions.
10. Limitation of Liability
To the fullest extent permitted by law:
DigiPulse will not be responsible for indirect, incidental, or consequential damages.
Our total liability for any claim will not exceed the amount paid by you for the Services in the last billing cycle.
We are not liable for third-party integrations or delays beyond our control.
11. Suspension or Termination
We reserve the right to suspend or terminate your account:
For violation of these Terms or applicable law.
For misuse or fraudulent activity.
Upon valid legal request by authorities.
Termination does not relieve you of payment obligations incurred prior to termination.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute shall be subject to the exclusive jurisdiction of the courts of Patna, Bihar.
13. Modifications to Terms
We may update these Terms periodically.
Revised versions will be posted on our website with a new “Last Updated” date.
Continued use of the Services after any change constitutes your acceptance of the updated Terms.
14. Contact Information
For questions, billing inquiries, or legal matters, please contact:
DigiPulse
Email: support@digipulse.co.in
Website: https://www.digipulse.co.in
Registered Office: Patna, Bihar, India
Welcome to Digipulse!
These terms and conditions outline the rules and regulations for the use of Digipulse's Website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Digipulse if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: "Client", "You", and "Your" refers to you, the person logging on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our", and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Cookies
We employ the use of cookies. By accessing Digipulse, you agreed to use cookies in agreement with Digipulse's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, Digipulse and/or its licensors own the intellectual property rights for all material on Digipulse. All intellectual property rights are reserved. You may access this from Digipulse for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Digipulse
- Sell, rent, or sub-license material from Digipulse
- Reproduce, duplicate, or copy material from Digipulse
- Redistribute content from Digipulse
Contact Us
If you have any questions about these Terms and Conditions, you can contact us at:
Email: support@digipulse.co.in
Effective Date: 24/09/2024
Welcome to Digipulse! We are a digital solution provider offering services such as WhatsApp Official API, WhatsApp CRM, Digital Product Store, and Real Estate Training Programs. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you sign up or make a purchase.
- Usage Data: Information about how you interact with our services, such as login times, features used, and device information (e.g., IP address, browser type).
- WhatsApp Data: We do not collect or store any data from WhatsApp services, including messages, contact lists, or interaction data. Our WhatsApp API and CRM solutions are designed to operate without accessing or storing your WhatsApp data.
- Training Data: For Real Estate Training Programs, we may collect progress, quiz results, and feedback.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Process transactions and send you order confirmations.
- Communicate with you about updates, offers, and support.
- Personalize your experience and recommend relevant products or services.
- Analyze usage trends to enhance our platform.
- Comply with legal obligations and protect against fraud.
3. Sharing Your Information
We do not sell your personal information. However, we may share it in the following cases:
- With Your Consent: For specific purposes you agree to.
- Service Providers: With third-party vendors who help us operate our services (e.g., payment processors, cloud hosting).
- Legal Requirements: To comply with laws, regulations, or legal requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Data Security
We take reasonable measures to protect your data, including:
- Using encryption for sensitive information.
- Regularly updating our security practices.
- Limiting access to your data to authorized personnel only.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Withdraw consent for data processing (where applicable).
- Request a copy of your data in a portable format.
To exercise these rights, contact us at support@digipulse.co.in.
6. Retention of Data
We retain your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. After this period, your data will be deleted or anonymized.
7. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through our services.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@digipulse.co.in.
